Frequently Asked Questions
on CD Duplication

by: High-Tech Productions
for info call 561-750-7000   
or    Toll Free 800-662-8336
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What is the quality of the Copies?

The copies will be exact duplicates of your original disc. Our robotic state-of-the-art system checks each copy against the original and automatically rejects disc's with errors or flaws.

How many copies can you make from my original?
We can make an unlimited number of perfect copies from your master disc without any loss of quality.

What formats of CD's can you duplicate?
We can make copies of: Audio CD * Video CD  * Photo CD * CD-I
CD-R * CD ROM * Multimedia CD * CD Plus (Enhanced Audio CD's)
Click here for a complete list of supported disc formats.

Does the price include labels or printing on the Disc?
Custom printing is included on every disc. You can choose from many Graphics, Company Logos and Full Color Backgrounds. You can also use your own artwork and we'll custom print it directly onto the disc.  Click Here for more info.

How should I ship my master disc to you for duplication?

Disc's should be placed in a padded shipper or corrugated box.


If I have 2 or more disks that need to be duplicated, can I combine the total number of disks for a better quantity price? 
We treat each disk sent in as it's own separate order. Each disk needs to have it's own printing, packaging, etc. If you do have multiple disks needing duplication and they are sent in at the same time, we will discount the shipping to the total dollar amount of the order so you will save money.

How do you send the copies back to me?
Once your order is processed and ready for shipping, we will e-mail you the FedEx tracking number(s) for your packages(s). This will enable you to know exactly where your order is at all times.

Are Disc Sleeves included in the price of duplication?

Yes. White sleeves with a see-thru window come with each disc ordered. See our Disc Packaging Page for other options.


How long does it take to get my material back?

Orders are processed and shipped usually within 24 hours.


How can I get my original material copyrighted & protected against unauthorized copying, duplication or distribution?
We apply copy protection to disc's being duplicated, free of charge. This protects you against fraudulent use and pirating of your material. To obtain a copyright and further protection, please see our Copyright Info page. It has a lot of info on taking the right steps in order to obtain and enforce a "Copyright".

What forms of payment do you accept for Disc Duplication?

We accept checks, money orders and all major credit cards.


How should I fill out the order form?

Neatly print or type. A signature is required on all orders.


Do you ship worldwide?
At the present time we only process orders from within the United States. Any orders received from outside the U.S. will be refused and returned to the sender. This is mainly because of high shipping rates and the fact that it is hard for us to guarantee delivery and the quality of orders shipped to other countries. 

What happens if I get a defective Disc?

All copies are guaranteed against defects for 30 days. If you are not absolutely pleased with your order we will be happy to make an exchange or refund (less original S&H). Simply return the item to us within 30 days via registered Parcel Post, Federal Express or UPS. For more information, see our Returns Policy.


Having a CD Duplicated is as easy as  1,  2,  3

Look up pricing for your CD or DVD order.

Choose a Graphic or Background Design

Print out our CD or  DVD order form.

Print out our Disc Duplication Form.

Print out our CD or DVD shipping label, bring to your local Post Office & Mail. 

Print out our Shipping Label, bring to your local Post Office & Mail. 

 It's That Simple! 

 


Save on Shipping Charges, Click Here for Info




Once we receive
your order, it will be processed & shipped
within  24  hours

via 

 

Click Here to Check Your Cart



We Accept

We Accept All Major Credit Cards





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* Please Note *
Software & Video Piracy is a Federal Offense.
We will neither accept nor perform any illegal duplication.
 
For more information, see our
Copyright Info Page

 

Our Studio Runs
 
24 X 7


Need more info on
Disk Duplication,
check out our

DVD FAQ's

We accept
We Accept All Major Credit Cards

 


We can also
transfer your video tapes to real DVD Digital Disc's,

where the
memories will 
last forever.
Click Here
for Complete Info




For more information, see: DVD InformationDisc Do's & Don'ts & our Info Center


Ready to send in a disc for duplication?   Click Here for an Order Form


Here are samples of disks that we have duplicated

Click on image for more information on custom disk printing. Click on image for more information on custom disk printing. Click on image for more information on custom disk printing.

We have the best in Direct-to-Disc Printing

   Our disc printers are the latest in state-of-the-art print systems. They offer remarkable quality with incredible print resolution.  All of your discs will have the sharpest text and graphics. Colors are bright, vibrant and photo-quality. Discs will look truly professional, creating a positive, lasting impression your customers will remember.

2.88 Million Pixels Per Square Inch

    We use advanced technology which produces an amazing 2.88 million pixels per square inch in up to 16.7 million colors. No matter what we print, the results will impress you and your customers. 

Click on image for more information on custom disk printing. Click on image for more information on custom disk printing. Click on image for more information on custom disk printing.

 

 

High-Tech Productions
America's #1 Video / Data / Disc Company
Serving clients coast-to-coast for over 30 years.


IBM SONY
Boeing

Panasonic

Hewlett
Packard

U.S. Coast Guard

If you burn your own CD's or DVD's,
we can custom print blank disc's for you. Click Here for info on our Custom Printed Blank Disc's



Click Here to visit the High-Tech Productions Science & Technology Centers and the HighTechScience.org International Space Artifact Collection

A percentage of all sales goes to our
 "Science & Technology Centers" located at
Schools, Camps & Museums around the country.

Click Here for Complete Information




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