DVD Duplication

Frequently Asked Questions on DVD Duplication
by:   High-Tech Productions / Blank Video Tape.com
for info call  (561) 750-7000 or Toll Free  800 662-8336

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What is the quality of the DVD Copies?

The copies will be exact duplicates of your original disc. Our state-of-the-art robotic system checks each copy against the original and automatically rejects disc's with errors or flaws.

How many copies can you make from my original?
We can make an unlimited number of perfect copies from your master disc without any loss of quality.

What formats of DVD's can you duplicate from/use as a master?
We can make copies of ANY DVD (DVD-R, DVD+R, DVD-RW, DVD-RAM, Mini DVD, Mini DVD-RW), as long as it does not have copy protection enabled on your master. We can even duplicate from Mini DVD's and copy them onto a full size DVD-R's.

I burn my masters on DVD+R. Can you make copies of that also?
We can make copies from DVD+R, but the disks that you receive back will be DVD-R, which is currently the most compatible format for DVD players around the world.

Does the price include labels or printing on the Disc?
Custom printing is included on every disc. You can choose from many Graphics, Company Logos and Full Color Backgrounds. You can also use your own artwork and we'll custom print it directly onto the disc.  Click Here for more info.

What is the best colors for the printing on the disks?
In most cases, colored graphics & text against a white background looks the best and has the sharpest detail & contrast.

What's the best way for me to show you how to print my disc's?
Print out our Disc Template. Roughly draw your graphics and text on it. Send it along with your order so we have an idea how you want the disc's printed. (Note: You will need Acrobat Reader to view and print the Template file).

How should I ship my master disc to you for duplication?

Disc's should be placed in a padded shipper or corrugated box.


How do you send my order back to me? Can I track it online?
Once your order is processed and ready for shipping, we will e-mail you the FedEx tracking number(s) for your packages(s). This will enable you to know exactly where your order is at all times.

Are Sleeves included in the price of duplication?

Yes. Each disc ordered comes in a white sleeve with a see-thru window. See our Disc Packaging Page for other options.


If I have "Chapter" , "Tracks" or "Menus" on my original disc, will the copies have them as well?
Yes. All Chapter, Track and Menu information is transferred to the copies along with any other data on the original discs.

How long does it take to get my material back?

Orders are processed and shipped usually within 24 hours.
              
(Depending on total number of copies ordered)


How can I get my original material copyrighted & protected against unauthorized copying, duplication or distribution?
To obtain a copyright, see our Copyright Info page. It has a lot of info on taking the right steps in order to obtain and enforce a "Copyright".

What forms of payment do you accept for Disc Duplication?

We accept checks, money orders and all major credit cards.


How should I fill out the order form?

Neatly print or type. A signature is required on all orders.


What happens if I get a defective Disc?

All copies are guaranteed against defects for 30 days. If you are not absolutely pleased with your order we will be happy to make an exchange or refund (less original S&H). Simply return the item to us within 30 days via registered Parcel Post, Federal Express or UPS. For more information, see our Returns Policy.


Can you convert or transfer a DVD that's from another country (Region 2-6) and in the PAL or SECAM system?
Yes... we can convert a region 2 - 6, PAL or SECAM DVD and make a region 1, NTSC (American) system DVD that can be played on any set top DVD player. Click Here for Info.

What companies have you done duplication for?
We do duplication for: CNN, IBM, Gateway, Panasonic, Microsoft, the US Army, Disney World, and many others.
Click Here for our Client List.

Where can I find more info on how to handle and use DVD's?
See our Disc Do's & Don'ts page. It has lot's of useful information on what to do and what not to do with DVD's. Also, see below

What's the difference between disc duplication and replication?
See our "Duplication vs. Replication" page for complete info.

Can you duplicate PAL and/or SECAM DVD's?
Yes, just Click Here for PAL DVD Duplication or Click Here for SECAM DVD Duplication.

Do you ship worldwide?
At the present time we only process orders from within the United States. Any orders received from outside the U.S. will be refused and returned to the sender. This is mainly because of high shipping rates and the fact that it is hard for us to guarantee delivery and the quality of orders shipped to other countries. 

Can you transfer or copy adult material?
Yes, but ONLY if it used for research or educational purposes.

For more information, see:

DVD Information  |  Disc Do's & Don'ts  |  DVD Regions
Foreign DVD Transfers
  |  Information Center


Ready to send in a DVD for duplication? Click Here for an Order Form

High-Tech Productions customer service staff are experts in DVD duplication. If you have any questions, just phone our customer support line toll free 800-662-8336.


30 Day Money Back Guarantee Our Guarantee Satisfaction Guaranteed

We stand behind every service and product we sell.
If you
receive a defective disc we will be happy to make an exchange.
Simply return
it to us within 30 days via UPS or Federal Express.
Click Here for complete information and our returns policy.

High-Tech Productions
America's #1 Video / Data / Disc Company
Serving clients coast-to-coast for almost 30 years.

Our Customers Include:
IBM SONY
Hewlett
Packard

McDonald's
Panasonic Boeing

Penn State,  U.S. Navy,  Bloomingdale's, U.S. Postal Service,
 U.S. Secret Service,  Estee Lauder,  U.S. Coast Guard,  NYU,  U.S. College of Aviation,  U.S. Naval Academy,  University of Alabama,  U.S. Dept. of Energy,  Sunbeam,  Ohio State University,  Wolf Camera,  Sea Ray Boats,  Aramis International,  Westinghouse,  FEMA,  John Hopkins University,
U.S. Dept of Agriculture,  and  many  more.


Questions? Call Toll Free 800-662-8336

or  E-Mail  us  for  a  prompt response.

Click Here to find out why you should us High-Tech Productions for all of your DVD Duplication

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